Refund Terms
Effective Date: October 1, 2023
1. Introduction
These Refund Terms outline the refund policies applicable to products and services offered by VYRANTHOR. Your satisfaction is our priority, and we strive to handle all refund requests in line with our values of fairness and transparency.
2. Eligibility for Refund
To qualify for a refund, you must meet the following conditions:
- Refund requests must be made within 30 days of the original purchase date.
- The product or service must have been purchased directly from VYRANTHOR.
- Proof of purchase must be provided along with the refund request.
3. Non-Refundable Items
Certain products and services are non-refundable, including:
- Customized services following client specifications.
- Digital products once downloaded.
- Subscription fees after the billing cycle has commenced.
4. Process for Requesting a Refund
- Contact our Customer Support team at [email protected] to initiate a refund request. Include your order number and reason for the refund.
- Our team will review your request and notify you within 5 business days about the status of your refund.
- If approved, the refund will be processed and credited to your original payment method within 10 business days.
5. Partial Refunds
In certain situations, partial refunds may be awarded at the discretion of VYRANTHOR. Items eligible for a partial refund will be duly evaluated by our team.
6. Modifications
VYRANTHOR reserves the right to modify these Refund Terms at any time. Any changes will be communicated via our website, www.vyranthor.com.
7. Contact Information
If you have any questions about our Refund Terms, please contact us at:
VYRANTHOR Customer Service
123 Corporate Blvd., Suite 400
Business City, BC 12345
Phone: (123) 456-7890